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Food brand · Ukraine

FedPeople

From a product on the shelf to a clear sales model.

  • Strategy
  • Website
  • Business processes
  • CRM
FedPeople — case coverFedPeople

Business challenge

Explain the product through real use cases and connect discovery, food selection, ordering and follow-up.

Scope of work

01

Strategy

Use cases for travel, work, home and gifts, linking the offer to a specific customer situation.

02

Website prototype

Home, catalogue, bundles and product pages, covering ingredients, preparation, delivery and cart logic.

03

Business processes

The path from an order to processing and fulfilment, with team actions and checkpoints.

04

CRM

Enquiries, orders, customer records and ongoing communication as a project workstream.

Business value

A clear explanation and purchase journey, supported by a basis for consistent order processing.

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