You have a website. But no path to an enquiry.

Start with one scenario: someone opens your website for the first time and wants to know whether the service fits. Can they see the outcome, terms and next action?

Review key pages on a phone. Each button should lead to a clear action; forms should ask only what is needed for the first conversation.

The journey does not end at the button. Define who receives the enquiry, when they reply and where the outcome is recorded.